The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management ...
Lee masJanine Frauendorf analyzes how customer processes can be used to optimize the overall service process. In this context, the ...
Lee masInteroperability: the ability of a system or a product to work with other systems or products without special effort from ...
Lee masThis book is composed of six parts, each focusing on a specific theme: Human Resource Planning; Human Aspects in the Digital ...
Lee masThis book introduces advanced concepts in service provisioning and service engineering, including semantic concepts, dynamic ...
Lee masIncreasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business ...
Lee masThis volume includes adaption/monitoring, model driven architecture, network services, service oriented architecture, business ...
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